Terms of Use
Updated 2022-12-16
Welcome to Confetti’s platform! On this platform, you can purchase and book tickets and attend IRL, virtual or hybrid events. Confetti provides its services on https://confetti.events and https://app.confetti.events (the “ Website ”) and under various top-level domains as well as under various sub domains and aliases of these domains (“ Event Websites ”). The platform is provided to you by Confetti Technology AB (“ Confetti ” or “ we ”), company registration number 556964–6465. Your use of the Confetti platform when you are booking or purchasing tickets to an event (collectively “ the Service ”) is governed by these terms of use as applicable from time to time (“ Terms ”).
If you have any questions regarding about the Service or these Terms, please do not hesitate to contact us at support@confetti.events .
GENERAL INFORMATION
By booking or purchasing a ticket on the Confetti platform, you are entering into an agreement with the organiser of the event. Confetti itself is not the organiser of events, but handles the processing of ticket sales and bookings on behalf of the organiser responsible for the event. Confetti is therefore not responsible for the implementation of the events, or their quality and content, and is thus also not responsible for any financial compensation due to or linked to, for example, cancelled or moved events, or other failings linked to the events. In case of streamed events, the organiser, and not Confetti, is responsible for the connection, transmission and streaming. All questions or requirements concerning the event itself must be directed organiser. Specific terms of the organiser may apply to an event, and it is your responsibility to review such terms before purchasing or booking a ticket in the Service.
By using the Service in any manner, you acknowledge your understanding and agreement of these Terms, which also incorporate our Privacy Policy and Cookie Policy when browsing the Website . Event Websites may include its own Privacy Policy and Cookie Policy which can be found in the footer of the page. We may, from time to time, revise these Terms. Your continued use of the Services after the posting of any revisions on the Website and Event Website will constitute your agreement to be bound by such revisions.
These Terms apply whenever you access the Service, on whatever device and regardless of how you access it.
We do not want the Service to be used for anything other than its intended purpose. Your use of the Service may only be in accordance with its intended purposes, as described in these Terms. If you do not accept this, we kindly ask you not to use the Service. Persons under the age of 18 may not use the Service without parental consent.
GRANT OF LICENSE AND RIGHTS
Provided that you accept and adhere to these Terms, Confetti grants you a non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.
You will not receive any other license to use Confetti’s intellectual property rights except as expressly provided in these Terms. We do not grant you or anyone else permission to copy or alter the Confetti platform in whole or in part. It is not allowed to re-create the source code or its functionality, or make copies of the software, other than as expressly permitted by mandatory law.
You may not use the Service to distribute viruses, trojans or similar programs. We do not allow automatic reading of the Service.
TICKETS, PAYMENT AND REFUNDS
When you book or purchase a ticket in the Service, you are entering into an agreement with the organiser.
Information available in the Service relating to the event, such as ticket price, number of available tickets and possible payment methods is subject to information provided by the organiser to Confetti and displayed by Confetti in the Service and on https://confetti.events/en/pricing . The ticket price, including any additional fees is clearly stated prior to your purchase.
The payment information provided by you in the Service will be securely transferred using SSL.
Immediately after your order and/or payment of your ticket, you will receive a confirmation e-mail with the ticket to the email address you have provided in the Service. You shall inform Confetti if you have not received a confirmation email with your ticket. You are responsible for controlling that your booking is correct and that the information that you provide in the Service is correct. Lost tickets cannot be replaced.
The Swedish Distance Contracts Act (2005:59) ( Sw: Distansavtalslagen ) does not apply when purchasing tickets to an event. It is not possible to cancel a purchase of a ticket when it has been paid for. It is your responsibility to stay informed if an event has been moved or cancelled. If an event is cancelled or moved, you should immediately contact the organiser of the event. The organiser is responsible for questions and decisions about, for example, refunds of tickets. Confetti may in certain cases, on behalf of the organiser, refund tickets for cancelled events. Please note that distribution fees will not be refunded.
Tickets may only be booked or purchased for personal use and may not be resold for commercial purposes.
USERNAME AND PASSWORD
You can book and purchase tickets to some events without signing in on the Website and Event Websites. However, the organiser of an event you wish to attend may require you to log in and provide your personal information before booking or purchasing a ticket. If so, you will be asked to create a user account and sign in to it in order to use the Service. Instructions on how to create a user account are set forth on the Website.
You may choose a username and a password, but you may also use one of the selected social media accounts, as set forth in the Service from time to time, to sign in to your user account on the Website or Event Website. If you choose to create a new user account, the username and password which you choose must not be: harmful, abusive, racially or ethnically offensive, sexually explicit, defamatory, infringing any intellectual property right or invasive of personal privacy rights. We have the right to change your username if it, in our opinion, violate these Terms.
If you use another account to access your user account with us, for example your Facebook-account, you authorize us to collect your authentication information, such as your username, encrypted access credentials, and other information that may be of interest to transfer from the other service. Such transferred information will be treated in accordance with our Privacy Policy , and described therein.
Your account is personal, and you are not allowed to transfer your account to any third party or to allow a third party to use the Service through your user account. You are responsible for protecting your login information from access by unauthorized persons. If you have reason to believe that any third party has gained access to your user account, you must immediately inform us. We have the right, but not the obligation, to suspend access to your user account if we have reason to believe that any third party has gained unlawful access to your user account.
Please note that if your account is left inactive during a period of 90 consecutive days, we have the right to make your account “invisible”, meaning that all account information is saved, but the account is de-activated and needs to be activated for you to be able to use it again. Additionally, if your user account is left inactive during a period of 365 consecutive days, we have the right to cancel your user account permanently.
TERM AND TERMINATION
You have the right to terminate your user account and remove your content from the Service at any time and without prior notice.
We have the right to suspend your access to the Service with immediate effect if we have reason to believe that you are violating these Terms. Furthermore, we reserve the right to modify, discontinue, temporarily or permanently cease providing the Service at any time without prior notice, on our own discretion, or if required by law or by a decision by an authority. You accept that we shall not be liable to you or to any third party for such modification, suspension or discontinuance.
DISCLAIMER
The Services are provided ‘as is’ and Confetti does not grant any warranties, express or implied or otherwise, as to the accessibility, quality, fitness for any particular purpose, suitability or accuracy of the Services. There is a risk that the Services are neither exhaustive nor completely updated. Any use of the Services is at your own risk. Although Confetti strives to keep the Services complete and accurate, Confetti cannot guarantee the accuracy or completeness of the Services at any given time. There may be situations when the Services will not be accessible, including but not limited to necessary maintenance and circumstances outside our control, for which Confetti shall never be liable.
INDEMNITY AND LIMITATION OF LIABILITY
You are liable to us for any damages caused to us or any third party due to your breach of these Terms, including but not limited to the use of the Services in breach of these Terms. Furthermore, you agree to indemnify us in relation to any claims, costs (including reasonable legal costs) damages, expenses, liabilities and losses incurred by us arising in any manner in relation to your breach of these Terms.
You may not assign or transfer any rights, obligations or licenses as provided in these Terms. We may assign and transfer our rights under these Terms without your consent and without notice to you.
ACCESS AND AVAILABILITY
You are responsible for securing your access to the network necessary to use the Service. Furthermore, you are responsible for obtaining and keeping the necessary hard- or software up to date to access and use our Service.
The Service is cloud based and provided via the Internet and actual availability is hence dependent on factors outside of Confetti’s control. Confetti shall strive to keep the Service available of no less than 99 %. However, Confetti makes no guarantee with regards to such availability and actual availability may be lower.
INTELLECTUAL PROPERTY RIGHTS
With the exception of third-party products, Confetti, or its licensor owns, all rights, including intellectual property rights, to the Service and the software used for providing the Service, including but not limited to patents, copyrights, design rights and trademarks. You may only use the content of the Website for your own use of the Service, and you must not use the content of the Website in breach of applicable law or these user terms. You may use such content only for the purpose of using the Services. We do not grant you any other license to use said intellectual property rights except as expressly set out in these Terms.
You understand and accept that content posted on the Service may belong to third parties, and that Confetti has no control over such content. You subsequently understand and accept that Confetti cannot be held liable for such content supplied by third parties and presented or made available within the scope of the Service. When using the Services, you may also find links to third party websites. Please note that third party websites are beyond our control and that any access by you to any such website is always at your own risk. You acknowledge that we shall not be responsible for the content, functionality, accuracy, legality nor any other aspect of such website. You further acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with the use of or reliance on any content of such third-party websites.
DATA PROTECTION
When creating your user account, you will be asked to submit certain information about yourself. Confetti process personal data received in connection with the use of the Services. The personal data processing is made in accordance with our Privacy Policy.
APPLICABLE LAW AND DISPUTES
Swedish law shall be applied to these Terms and to any disputes concerning the interpretation or application of the Terms.
If you are not satisfied with the Service, we recommend that you contact us. Otherwise, you can turn to the General Complaints Board (" ARN ") or try the dispute by Swedish court, with the Stockholm District Court as the first instance, unless otherwise provided by mandatory law.